COVID-19

We are a home run business so with that we can continue to operate through the 4 week + lock down period.

We offer wrapping and card options so you can still get that little gift to a special little someone ♥.

Our Prime Minister Jacinda Ardern yesterday advised that aspects of NZ Post/Courier Post are considered by Government to be necessary to support New Zealand’s essential services, NZ Post/Courier Post will remain operational over the covid-19 Lockdown period. My Wee Fairy Door contract NZ Post/Courier Post services.

We are awaiting the advice on any limitations there may be within the network to ship essential/non-essential items, so until we have receive this information we will ship as usual.

Please see the changes below that Courier Post have made to keep our communities safe.

Delivery of Non-Signature Required Product
Courier Driver will knock on the door as usual and step back two metres (or as far back as safe). They will wait for someone to come to the door and greet them as usual. If no one comes to the door, the courier will follow the standard process which is to leave the item in a safe place or leave a card to call and return to depot if no safe place.

To help NZ Post/ Courier Post deliver to your customers, please follow the tips below.

Choose non-signature options

When sending parcels, choose our non-signature option where possible. Provided there’s a safe place to leave it, this will help us deliver parcels first time. The courier will scan the parcel so there’s still an accurate proof of delivery. This means you won’t need to pick up parcels from a local depot, helping limit physical contact and the chance of further spread of COVID-19.

Set up Parcel Leave (Authority to Leave)

Now is a good time to set up a Parcel Leave (ATL) instruction for their delivery location. Parcel Leave gives us permission to leave parcels in a safe and secure place of customer’s choice if no one is there to receive the delivery. Parcel leave also limits close physical contact.

Please stay safe and healthy until that time.